Much of his understanding of face and skull anatomy that led to this breakthrough came from working on the team that performed the first near-total face transplant in the U.S. in 2008. "It's through this cross-networking of ideas and learning from one experiment to another that you come up with innovation," Papay says. The recipient of that procedure, Connie Culp, "is doing phenomenally well," he says. Yet he deflects much of the credit for his surgical success to his team members. "I'm part of a team always. It's the collaborative team approach that causes innovation." He also praises patients like Culp for their role in medical discovery. "She's truly the hero in all of this. She's the one who took on the burden," he says. "If we didn't have the heroism of these patients, there's no way we could proceed."
For Papay, one of the best things about being a WebMD Health Hero was the chance to meet other innovators and come up with new ideas to improve health care. So what's his next big idea? He's working on ways to use artificial intelligence to help patients better understand the medical procedures they get -- and on a pair of goggles that would help surgeons see tumors inside the body during an operation.